Who are we?

This website is wholly owned and operated by System Q Ltd offering software and services for CCTV systems in one convenient place. All our software products are available for download and this website is the fastest way to place your order to ensure almost immediate delivery post-purchase. 

Should you need help, please use the "Contact Us" in the first instance and we will endeavour to help or advise.

Delivery

Software is delivered electronically free of charge by download only.  Customers wanting a physical copy may request that but additional charges will apply to cover manual processing and shipping.

Physical products purchased via this site include carriage to UK Mainland only, customers beyond this should contact us for a shipping quote prior to purchase.

Price
Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

All prices are subject to VAT at the prevailing rate.

After Sales Support
Help is available for all products free of charge for a period of 12 months from purchase. Our support staff are English speaking only, please use the "Contact Us" page to raise a ticket, quoting your order number, and, where appropriate, your software key.

Complaints

Please use the "Contact Us" form to raise a complaint, we will endeavour to deal with this promptly, confidentially, and effectively.