Alien DVR Password Reset Kit

This kit allows customers to perform a password reset to most Alien DVRs onsite without having to return the unit to us.

The Kit contains software (for Windows®) on a USB memory stick and leads to connect a laptop or PC to the Alien DVR, the software requires no installation beforehand, it can run directly from the memory stick.  If using the USB-to-Serial adapter provided you may need to install the Windows® driver first. 

During the reset procedure you will be asked for a reset code, we generate these manually for individual recorders because each code is serial number & date sensitive - and valid for only one day.

Purchasing the kit entitles you to one key code generation, subsequent codes are chargeable @ £25+VAT (subject to change).

Caution
We will check the serial number you provide against a list of stolen DVRs and will not provide reset keys for devices on this list (special exceptions apply, eg: police enquires).

Requirements

• OS: Windows 7, 10 or 11
• CPU: no special requirement
• Video: no special requirement
• Serial Port: Desirable
• USB: 1 x USB2.0 port required
• Ethernet: required for late generation Alien DVR only
• Internet: not required