This kit allows customers to perform a password reset to most Alien DVRs onsite without having to return the unit to us.
The Kit contains software (for Windows®) on a USB memory stick and leads to connect a laptop or PC to the Alien DVR, the software requires no installation beforehand, it can run directly from the memory stick. If using the USB-to-Serial adapter provided you may need to install the Windows® driver first.
During the reset procedure you will be asked for a reset code, we generate these manually for individual recorders because each code is serial number & date sensitive - and valid for only one day.
Purchasing the kit entitles you to one key code generation, subsequent codes are chargeable @ £25+VAT (subject to change).
Caution
We will check the serial number you provide against a list of stolen DVRs and will not provide reset keys for devices on this list (special exceptions apply, eg: police enquires).
Requirements
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