ZipVision Privacy Policy

Privacy Policy

Your privacy and safety is of paramount importance to us. We created our Privacy Policy to make important disclosures about how you use the ZipVision Application to capture, view, and store video, and how we collect and may use the information you enter in our Application.

The SoftCCTV team has built a sophisticated and easy-to-use video monitoring system through your smart phone or tablet. We will not request any personal information unless we are obligated to do so. We will not share or store any personal information unless required for the operation or the programming, by laws, or to conduct product development. We are committed to providing you with transparency into our privacy practices and control over your data in connection with the Application.

Personal Information and Content

If you store any Personal Information and Content on your device via the app this type of Personal Information and Content may be collected. This may include, but are not limited to:

• Camera locations and names, that you are asked to enter and may change at any time.
• Video and audio signals and data are recorded and processed, depending on how you may have configured your Application. This may include ZipVision sending you portions of the Content as part of a notification, or analyzing the data to identify motion or other events.
• You may save and choose to share Content for others to access using the Application's email and download facility.
• We may also draw upon this Personal Information and Content in order to modify and improve the Application. Under no circumstance will any employee or agent of ZipVision ever look at your private videos within your account unless given express consent to do so.

Information we receive from third parties.

We may receive and store information from third parties that interact with the application or that provide services to us in connection with our operation of the application, to collect data and monitor application usage and performance but to also provide you with remote monitoring access. We will provide your Personal Information to these 3rd party Services solely for the purposes noted above. This includes when using the P2P Service with a Zip NVR your Personal Information (about the device) will be stored via a third party.

Is Personal Information About Me Secure?

Your Personal Information and content can be protected on the ZipVision application by your password if you have this feature enabled. We highly recommend that you select and protect your password appropriately, and limit access to your computer and mobile phone to only those individuals whom you trust to prevent unauthorized access to your account and to your Personal Information and Content. ZipVision endeavours to safeguard Personal Information and Content to ensure that information is kept private, through physical, electronic, and procedural measures.

Updating this statement

We may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.