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Support Packages & Licence Upgrades

Support  Packages & Licence Upgrades
Support Packages & Licence Upgrades

UK based technical support team with years of knowledge to help get your CCTV system up and running. Services include "Remote desktop" support sessions for networking, low cost DDNS subscription packages, licence upgrades and more...

Our DDNS subscription services are highly secure packages for setting up remote access to the latest* Alien or Zip CCTV recorders or individual Zip IP cameras.

They are managed by us here in the UK and sold in individual units or in blocks where .... 1 unit = 1 device for 1 year.

Check out the Knowledge Base in our Support section for more detailed information on how the "Dynamic Domain Name System" or DDNS works.

  •  - Alien models include Hero, MegaHero, Max, MaxPix+. 
  • - ZIP NVRs - All Zip models including NVRs (ZIP1XX, ZIP2XX).
  • - ZIP DVRs - All Zip models including  LITE, SUPA, XTRA. 
  • Note - This does not apply to ZIP IP cameras

DDNS Subscriptions - Alien/Zip

DDNS Subscription - 1 Unit
GBP 19.00 Exc VAT
DDNS Subscription - 2 Units
GBP 36.00 Exc VAT
DDNS Subscription - 3 Units
GBP 50.40 Exc VAT
DDNS Subscription - 5 Units
GBP 78.00 Exc VAT
DDNS Subscription - 10 Units
GBP 144.00 Exc VAT
DDNS Subscription - 15 Units
GBP 207.00 Exc VAT

Help when you need it, our UK based support engineers have over 200 years experience between them in electronics, CCTV, networking, programming and video processing so they really do know what they are talking about.

Remote CCTV Support Sessions


Additional packages available offering extended support on your CCTV or Access control software packages. Please have your original software licence number ready.

Extended Support Packages

Software Support Renewal Plans
.. from as little as 10+VAT

Additional packages for upgrading or renewing your existing software licences.

Software Licencing

Software Licence Transfer
GBP 15.00 Exc VAT
Extra Licences (5x ZipVision)
GBP 30.00 Exc VAT
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